GoTo Connect vs Loom2026
GoTo Connect
VoIP & Business Phone
Cloud phone system and video conferencing for small and mid-size businesses.
Loom
AI Tools
Async video messaging tool for teams — record your screen and camera and share instantly.
Our Verdict
Loom is the more affordable option with a free tier.
Choose GoTo Connect if…
teams at the small to mid-sized businesses stage and teams that need more power and don't mind paying for it
Choose Loom if…
budget-conscious buyers who want to start for free or at lower cost
Side-by-Side Comparison
Green highlight = advantage on that metric.
| Feature | GoTo Connect | Loom |
|---|---|---|
| Pricing | ||
| Pricing model | Subscription | Freemium |
| Starting price | $27/mo | $15/mo |
| Free tier | ||
| Free trial | 14 days | |
| Ratings & Reviews | ||
| User rating | No reviews yet | No reviews yet |
| Features & Capabilities | ||
| Best for | small to mid-sized businesses | teams of all sizes |
| Tracked features | 8 | 5 |
| Company | ||
| Founded | 2003 | 2015 |
| Verified listing | ||
Pricing
GoTo Connect
SubscriptionLoom
FreemiumGoTo Connect
$27/moLoom
$15/moGoTo Connect
Loom
GoTo Connect
14 daysLoom
Ratings & Reviews
GoTo Connect
No reviews yetLoom
No reviews yetFeatures & Capabilities
GoTo Connect
small to mid-sized businessesLoom
teams of all sizesGoTo Connect
8Loom
5Company
GoTo Connect
2003Loom
2015GoTo Connect
Loom
Key Differences
GoTo Connect
Subscription
Loom
✓Freemium
GoTo Connect
$27/mo
Loom
✓$15/mo
GoTo Connect
14 days✓
Loom
Not available
GoTo Connect
8 tracked features✓
Loom
5 tracked features
GoTo Connect is best for…
Strengths
- All-in-one voice video messaging
- Easy visual dial plan editor
- 180+ integrations
- Good mobile and desktop apps
Loom is best for…
Strengths
- Instant share without uploading
- AI transcripts and summaries
- Viewer reactions and comments
- No learning curve
Pricing Comparison
GoTo Connect
From $27/mo
Phone System from $27/user/month.
Loom
From $15/mo
Free for up to 25 videos. Business from $15/creator/month.
Pricing information is verified periodically. Visit each vendor's pricing page for current rates and plan details.
Feature Comparison
Only in GoTo Connect
- VoIP Calling
- Video Conferencing
- Team Messaging
- Call Routing
- Business SMS
- API Access
- Virtual Phone Numbers
Both tools
- Meeting Recording
Only in Loom
- Screen Recording
- AI Meeting Summary
- Team Collaboration
- Zapier Integration
Frequently Asked Questions
- What is the main difference between GoTo Connect and Loom?
- Loom is the more affordable option with a free tier. Choose GoTo Connect if you need it for teams at the small to mid-sized businesses stage and teams that need more power and don't mind paying for it. Choose Loom if you need it for budget-conscious buyers who want to start for free or at lower cost.
- Is GoTo Connect cheaper than Loom?
- Loom is cheaper at From $15/mo vs From $27/mo. Note that pricing tiers vary — check each vendor's current pricing page for up-to-date details.
- Can I switch from GoTo Connect to Loom?
- Yes — most teams can migrate from GoTo Connect to Loom with a data export/import process. Check whether both tools support CSV or API data export before starting. It's advisable to run both tools in parallel for a short period to verify your data migrated correctly.
- Does GoTo Connect or Loom offer a free trial?
- GoTo Connect offers a free trial of 14 days. Loom does not currently offer a free trial — check their pricing page for any trial promotions.