Drip vs Gorgias2026
Drip
Email Marketing
E-commerce email and SMS marketing automation platform for brands serious about lifecycle marketing.
Gorgias
Customer Support
E-commerce helpdesk that unifies support tickets, live chat, and social media — built for Shopify stores.
Our Verdict
Gorgias is the more affordable option.
Choose Drip if…
teams at the small to mid-sized businesses stage
Choose Gorgias if…
teams at the small to mid-sized businesses stage
Side-by-Side Comparison
Green highlight = advantage on that metric.
| Feature | Drip | Gorgias |
|---|---|---|
| Pricing | ||
| Pricing model | Subscription | Subscription |
| Starting price | $39/mo | $10/mo |
| Free tier | ||
| Free trial | 14 days | 7 days |
| Ratings & Reviews | ||
| User rating | No reviews yet | No reviews yet |
| Features & Capabilities | ||
| Best for | small to mid-sized businesses | small to mid-sized businesses |
| Tracked features | 7 | 8 |
| Company | ||
| Founded | 2013 | 2015 |
| Verified listing | ||
Pricing
Drip
SubscriptionGorgias
SubscriptionDrip
$39/moGorgias
$10/moDrip
Gorgias
Drip
14 daysGorgias
7 daysRatings & Reviews
Drip
No reviews yetGorgias
No reviews yetFeatures & Capabilities
Drip
small to mid-sized businessesGorgias
small to mid-sized businessesDrip
7Gorgias
8Company
Drip
2013Gorgias
2015Drip
Gorgias
Key Differences
Drip
$39/mo
Gorgias
✓$10/mo
Drip is best for…
Strengths
- Purpose-built for e-commerce
- Deep Shopify and WooCommerce integration
- Email and SMS in one platform
- Revenue attribution reporting
Gorgias is best for…
Strengths
- Best helpdesk for Shopify stores
- Order data in every ticket
- Omnichannel: email chat social SMS
- AI auto-responses for common questions
Pricing Comparison
Drip
From $39/mo
Plans from $39/month for up to 2,500 contacts.
Gorgias
From $10/mo
Starter plan from $10/month for 50 tickets.
Pricing information is verified periodically. Visit each vendor's pricing page for current rates and plan details.
Feature Comparison
Only in Drip
- Email Marketing
- SMS Marketing
- Marketing Automation
- Abandoned Cart Recovery
- List Segmentation
- Transactional Email
Both tools
- API Access
Only in Gorgias
- Ticketing System
- Live Chat
- Omnichannel Support
- Chatbot / AI Agent
- SLA Management
- Workflow Automation
- Shared Inbox
Frequently Asked Questions
- What is the main difference between Drip and Gorgias?
- Gorgias is the more affordable option. Choose Drip if you need it for teams at the small to mid-sized businesses stage. Choose Gorgias if you need it for teams at the small to mid-sized businesses stage.
- Is Drip cheaper than Gorgias?
- Gorgias is cheaper at From $10/mo vs From $39/mo. Note that pricing tiers vary — check each vendor's current pricing page for up-to-date details.
- Can I switch from Drip to Gorgias?
- Yes — most teams can migrate from Drip to Gorgias with a data export/import process. Check whether both tools support CSV or API data export before starting. Gorgias offers a free trial, so you can test it before cancelling Drip.
- Does Drip or Gorgias offer a free trial?
- Both Drip (14 days) and Gorgias (7 days) offer free trials. Try both before committing.