Hiver vs LiveChat2026
Hiver
Customer Support
Helpdesk built inside Gmail — manage shared inboxes without leaving Google Workspace.
LiveChat
Customer Support
Live chat software for sales and customer support with AI bots, ticketing, and 200+ integrations.
Our Verdict
Hiver has the pricing advantage ($19/mo vs $20/mo).
Choose Hiver if…
teams at the small to mid-sized businesses stage
Choose LiveChat if…
teams at the small to mid-sized businesses stage
Side-by-Side Comparison
Green highlight = advantage on that metric.
| Feature | Hiver | LiveChat |
|---|---|---|
| Pricing | ||
| Pricing model | Subscription | Subscription |
| Starting price | $19/mo | $20/mo |
| Free tier | ||
| Free trial | 7 days | 14 days |
| Ratings & Reviews | ||
| User rating | No reviews yet | No reviews yet |
| Features & Capabilities | ||
| Best for | small to mid-sized businesses | small to mid-sized businesses |
| Tracked features | 7 | 7 |
| Company | ||
| Founded | 2011 | 2002 |
| Verified listing | ||
Pricing
Hiver
SubscriptionLiveChat
SubscriptionHiver
$19/moLiveChat
$20/moHiver
LiveChat
Hiver
7 daysLiveChat
14 daysRatings & Reviews
Hiver
No reviews yetLiveChat
No reviews yetFeatures & Capabilities
Hiver
small to mid-sized businessesLiveChat
small to mid-sized businessesHiver
7LiveChat
7Company
Hiver
2011LiveChat
2002Hiver
LiveChat
Hiver is best for…
Strengths
- Works entirely inside Gmail
- No new app to learn
- SLA tracking and automation
- Multi-channel support
LiveChat is best for…
Strengths
- Best-in-class live chat widget
- Real-time visitor monitoring
- 200+ integrations
- AI chatbot available as add-on
Pricing Comparison
Hiver
From $19/mo
Lite plan from $19/user/month billed annually.
LiveChat
From $20/mo
Starter plan from $20/agent/month billed annually.
Pricing information is verified periodically. Visit each vendor's pricing page for current rates and plan details.
Feature Comparison
Only in Hiver
- Shared Inbox
- SLA Management
- Workflow Automation
Both tools
- Live Chat
- Omnichannel Support
- API Access
- CSAT Surveys
Only in LiveChat
- Chatbot / AI Agent
- Ticketing System
- Zapier Integration
Alternatives & More Comparisons
Alternatives to Hiver
Alternatives to LiveChat
Frequently Asked Questions
- What is the main difference between Hiver and LiveChat?
- Hiver has the pricing advantage ($19/mo vs $20/mo). Choose Hiver if you need it for teams at the small to mid-sized businesses stage. Choose LiveChat if you need it for teams at the small to mid-sized businesses stage.
- Is Hiver cheaper than LiveChat?
- Hiver is cheaper at From $19/mo vs From $20/mo. Note that pricing tiers vary — check each vendor's current pricing page for up-to-date details.
- Can I switch from Hiver to LiveChat?
- Yes — most teams can migrate from Hiver to LiveChat with a data export/import process. Check whether both tools support CSV or API data export before starting. LiveChat offers a free trial, so you can test it before cancelling Hiver.
- Does Hiver or LiveChat offer a free trial?
- Both Hiver (7 days) and LiveChat (14 days) offer free trials. Try both before committing.