Zoho CRM
VerifiedFeature-rich CRM for small and mid-size businesses at a fraction of Salesforce's cost.
Freemium
$14/mo
15-day trial
SMBs (50–500)
Apr 2026
What is Zoho CRM?
Zoho CRM is one of the most comprehensive and affordable CRM platforms available, used by 250,000+ businesses in 180+ countries. It covers lead management, deal pipelines, contact management, email marketing, workflow automation, AI-powered sales insights (Zia AI), multi-channel communication, and extensive customisation. Zoho CRM integrates with the broader Zoho ecosystem — including Zoho Books, Zoho Desk, Zoho Campaigns, and 40+ other Zoho apps — making it particularly powerful for businesses that use multiple Zoho products. Its free plan supports up to 3 users with full CRM functionality.
Key Features
Pricing
freemium
$14/month
Free for up to 3 users. Standard from $14/user/month billed annually.
Pricing may have changed. Always verify on the vendor's website.
Who is Zoho CRM best for?
Best for
Zoho CRM is designed for small to medium-sized businesses.
Popular in these industries:
Pros & Cons
Pros
- Free plan for up to 3 users
- Extremely feature-rich for the price
- Integrates with 40+ Zoho apps
- Zia AI sales assistant
- Highly customisable
Cons
- Interface less polished than HubSpot or Pipedrive
- Can be overwhelming to configure
- Support quality varies
- Best value when using multiple Zoho products
Frequently Asked Questions
- Is Zoho CRM free?
- Zoho CRM offers a free tier with limited features. Paid plans start at $14/month for more advanced functionality.
- Does Zoho CRM offer a free trial?
- Yes, Zoho CRM offers a 15-day free trial. No credit card required in most cases.
- What is Zoho CRM used for?
- Feature-rich CRM for small and mid-size businesses at a fraction of Salesforce's cost.
- Who is Zoho CRM best for?
- Zoho CRM is primarily designed for small and medium-sized businesses.
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