Freshsales vs Pipedrive2026
Freshsales
CRM
AI-powered CRM by Freshworks with built-in phone, email, and chat for sales teams.
Pipedrive
CRM
A sales-focused CRM built to help small and mid-size teams close more deals with less admin.
Our Verdict
Freshsales has the pricing advantage with a free tier.
Choose Freshsales if…
teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost
Choose Pipedrive if…
teams at the small to mid-sized businesses stage and teams that need more power and don't mind paying for it
Side-by-Side Comparison
Green highlight = advantage on that metric.
| Feature | Freshsales | Pipedrive |
|---|---|---|
| Pricing | ||
| Pricing model | Freemium | Subscription |
| Starting price | $15/mo | $14/mo |
| Free tier | ||
| Free trial | 21 days | 14 days |
| Ratings & Reviews | ||
| User rating | No reviews yet | No reviews yet |
| Features & Capabilities | ||
| Best for | small to mid-sized businesses | small to mid-sized businesses |
| Tracked features | 10 | 10 |
| Company | ||
| Founded | 2016 | 2010 |
| Verified listing | ||
Pricing
Freshsales
FreemiumPipedrive
SubscriptionFreshsales
$15/moPipedrive
$14/moFreshsales
Pipedrive
Freshsales
21 daysPipedrive
14 daysRatings & Reviews
Freshsales
No reviews yetPipedrive
No reviews yetFeatures & Capabilities
Freshsales
small to mid-sized businessesPipedrive
small to mid-sized businessesFreshsales
10Pipedrive
10Company
Freshsales
2016Pipedrive
2010Freshsales
Pipedrive
Key Differences
Freshsales
Freemium✓
Pipedrive
Subscription
Freshsales is best for…
Strengths
- Free plan with unlimited users
- Built-in phone email and chat
- Freddy AI lead scoring
- Integrates with full Freshworks suite
Pipedrive is best for…
Strengths
- Intuitive pipeline interface
- Strong automation on all plans
- Built-in email and calling
- Great mobile app
Pricing Comparison
Freshsales
From $15/mo
Free plan available. Growth from $15/user/month billed annually.
Pipedrive
From $14/mo
Essential plan from $14/seat/month billed annually.
Pricing information is verified periodically. Visit each vendor's pricing page for current rates and plan details.
Feature Comparison
Only in Freshsales
- Lead Scoring
- VoIP Calling
- AI Writing
- Dashboard & Reporting
Both tools
- Contact Management
- Pipeline Management
- Email Sequences
- Deal Management
- Workflow Automation
- API Access
Only in Pipedrive
- Sales Forecasting
- Call Recording
- Zapier Integration
- Email Marketing
Alternatives & More Comparisons
Alternatives to Freshsales
Alternatives to Pipedrive
Frequently Asked Questions
- What is the main difference between Freshsales and Pipedrive?
- Freshsales has the pricing advantage with a free tier. Choose Freshsales if you need it for teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost. Choose Pipedrive if you need it for teams at the small to mid-sized businesses stage and teams that need more power and don't mind paying for it.
- Is Freshsales cheaper than Pipedrive?
- Pipedrive is cheaper at From $14/mo vs From $15/mo. Note that pricing tiers vary — check each vendor's current pricing page for up-to-date details.
- Can I switch from Freshsales to Pipedrive?
- Yes — most teams can migrate from Freshsales to Pipedrive with a data export/import process. Check whether both tools support CSV or API data export before starting. Pipedrive offers a free trial, so you can test it before cancelling Freshsales.
- Does Freshsales or Pipedrive offer a free trial?
- Both Freshsales (21 days) and Pipedrive (14 days) offer free trials. Try both before committing.
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