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Best Alternatives to Freshsales

8 alternatives to Freshsales — compared by pricing, features, and the use cases where each one is a better fit.

Freshsales is free tier available crm software. AI-powered CRM by Freshworks with built-in phone, email, and chat for sales teams. Teams typically look for alternatives when they outgrow the free tier's limits or advanced features on expensive plans.

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Pricing: Free tier available
Best for: SMBs
Trial: 21 days
Founded: 2016

Why teams look for Freshsales alternatives:

  • Advanced features on expensive plans
  • Less mature than HubSpot or Salesforce
  • Reporting limited on entry plans
  • Best value when using other Freshworks products

All Freshsales Alternatives (8)

Top Pick
Pipedrive logo

Pipedrive

Direct alternative

A sales-focused CRM built to help small and mid-size teams close more deals with less admin.

From $14/mo14-day trial✓ Verified
Close CRM logo

Close CRM

Direct alternative

A CRM built for inside sales teams with calling, SMS, and email all in one inbox.

From $49/mo14-day trial✓ Verified
HubSpot CRM logo

HubSpot CRM

Direct alternative

The all-in-one CRM platform for marketing, sales, and customer service teams of every size.

Free tier available14-day trial✓ Verified
ClearCRM logo

ClearCRM

Direct alternative

Simple, affordable CRM for small businesses that need contact management without the complexity.

From $15/mo14-day trial✓ Verified
Salesforce logo

Salesforce

Direct alternative

The world's #1 CRM platform — the enterprise standard for sales, service, and marketing automation.

From $25/mo30-day trial✓ Verified
Keap logo

Keap

Direct alternative

CRM and marketing automation platform for small businesses — formerly Infusionsoft.

From $299/mo14-day trial✓ Verified
folk CRM logo

folk CRM

Direct alternative

Lightweight CRM built for relationship-driven teams — agencies, investors, sales, and recruiters.

Free tier available14-day trial✓ Verified
Zoho CRM logo

Zoho CRM

Direct alternative

Feature-rich CRM for small and mid-size businesses at a fraction of Salesforce's cost.

Free tier available15-day trial✓ Verified

Cheaper Alternatives to Freshsales

These tools cost less than Freshsales's Free tier available pricing, or offer a free tier.

Pipedrive logo

Pipedrive

From $14/mo

A sales-focused CRM built to help small and mid-size teams close more deals with less admin.

HubSpot CRM logo

HubSpot CRM

Free tier available

The all-in-one CRM platform for marketing, sales, and customer service teams of every size.

folk CRM logo

folk CRM

Free tier available

Lightweight CRM built for relationship-driven teams — agencies, investors, sales, and recruiters.

Zoho CRM logo

Zoho CRM

Free tier available

Feature-rich CRM for small and mid-size businesses at a fraction of Salesforce's cost.

Free Alternatives to Freshsales

Tools with a genuine free plan or open-source version — no credit card required.

HubSpot CRM logo

HubSpot CRM

Free tier available

The all-in-one CRM platform for marketing, sales, and customer service teams of every size.

folk CRM logo

folk CRM

Free tier available

Lightweight CRM built for relationship-driven teams — agencies, investors, sales, and recruiters.

Zoho CRM logo

Zoho CRM

Free tier available

Feature-rich CRM for small and mid-size businesses at a fraction of Salesforce's cost.

Simpler Alternatives to Freshsales

Lighter-weight tools with less setup — good if Freshsales feels like overkill for your team.

Close CRM logo

Close CRM

From $49/mo

A CRM built for inside sales teams with calling, SMS, and email all in one inbox.

folk CRM logo

folk CRM

Free tier available

Lightweight CRM built for relationship-driven teams — agencies, investors, sales, and recruiters.

Compare Freshsales Head-to-Head

Side-by-side comparisons across pricing, features, and ratings.

Frequently Asked Questions

What are the best alternatives to Freshsales?
The top alternatives to Freshsales are Pipedrive, Close CRM, HubSpot CRM. Each offers a different approach to pricing and features — use the comparison links on this page to put them side-by-side before deciding.
Is there a free alternative to Freshsales?
Yes — HubSpot CRM offers a free tier. Check its tool page for feature limits on the free plan. Other free options are listed in the "Free Alternatives" section above.
Why do teams switch away from Freshsales?
Common reasons include: advanced features on expensive plans; less mature than hubspot or salesforce. Before switching, use the comparison pages on this site to verify whether an alternative actually solves the specific issue you're facing.
What is the best Freshsales alternative for small teams?
Pipedrive is a strong option for small teams — it's positioned for SMBs and starts at from $14/mo. Compare Freshsales vs Pipedrive using the comparison link on this page.
How do I switch from Freshsales to an alternative?
Most CRM tools support CSV or API data export. Before switching: (1) export all your data from Freshsales, (2) sign up for a free trial of your chosen alternative, (3) test the import before cancelling Freshsales. Use the comparison pages on this site to verify feature parity before committing.

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